Privacy Policy

Last updated: April 3, 2026

1. Introduction

Leadflow (“we,” “our,” or “us”) operates the website leadflow.bot and the Leadflow application (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We may collect the following categories of information:

  • Account Information: Name, email address, and password when you create an account.
  • Advertising Platform Data: When you connect your Google Ads or Meta Ads accounts, we access campaign performance data, ad spend, conversion metrics, and audience data through official APIs with your explicit authorization.
  • Usage Data: Information about how you interact with the Service, including pages visited, features used, and session duration.
  • Device Information: Browser type, operating system, IP address, and device identifiers.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to maintain sessions and improve the user experience.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Display your advertising data in unified dashboards and reports
  • Generate AI-powered insights and recommendations based on your campaign data
  • Send you reports, alerts, and notifications you have opted into
  • Improve and personalise the Service
  • Respond to customer support requests
  • Comply with legal obligations

4. Data From Third-Party Platforms

When you connect third-party advertising accounts (Google Ads, Meta Ads), we access your data solely through their official APIs and only with your explicit authorization. We use this data exclusively to provide the Service. We do not sell, rent, or share your advertising data with third parties for their own marketing purposes.

You may disconnect your third-party accounts at any time through your Leadflow account settings. Upon disconnection, we will cease collecting new data from that platform. You may also request deletion of previously collected data (see Section 8).

5. Meta Platform Data

Our use of information received from Meta APIs adheres to the Meta Platform Terms and Developer Policies, including:

  • We only request permissions necessary to provide the Service
  • We do not use Meta data for purposes other than providing and improving the Service as described in this policy
  • We do not sell Meta user data to third parties
  • We do not use Meta data for surveillance or to build profiles unrelated to our Service
  • We will delete all Meta user data upon request or when it is no longer needed for the purpose for which it was collected

6. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating the Service (hosting, analytics, email delivery), bound by confidentiality obligations.
  • Legal Compliance: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
  • With Your Consent: When you have given us explicit permission.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure.

8. Data Retention and Deletion

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at privacy@leadflow.bot or by using our Data Deletion page. We will process deletion requests within 30 days.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@leadflow.bot.

10. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Children’s Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date. Continued use of the Service after changes constitutes acceptance.

14. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Leadflow
Email: privacy@leadflow.bot